Online Payment Policies

Should you need to contact us, here are our details:

Posterity Recordings PTY LTD

ABN:        72629287118
Address: PO Box 222, Bangalow, NSW, 247
Phone:    0437 961 754
Email:      info@alifestory.com.au

Purchasing Online

To purchase products via the A Life Story website, you will need to enter your billing details. You will then need to specify the product and quantity of the product you wish to receive. Then you can select your payment option.

Payment Method

The A Life Story online payment system is set up to take immediate orders online via credit card (MasterCard, Visa). You will have the opportunity to confirm your credit card details before finalising the transaction. Once your credit card details are verified (this usually takes around six seconds), your purchase is complete. This transaction will appear on your bank statement as a payment to Posterity Recordings PTY LTD. All prices on this website are shown in Australian Dollars. All purchases are acknowledged at current pricing.

Refund/Cancellation Policy

A full refund will be provided at anytime up to 24 hours before your booked interview. Cancellations or rescheduling 24 hours before interview will incur a 50% cancellation fee. Only one rescheduling available per package.

GST

GST is included in all prices quoted.

Privacy

No information you provide while making online purchases on our website is disclosed to any third party organisation, other than for the purpose of credit card purchase validation or for the delivery of the purchase which has been made. We do not share any consumer data.

Further information Credit Card Payments

What is a CVV/CVC? The CVV is a three or four-digit code embossed or imprinted on the reverse side of MasterCard and Visa credit cards. The CVV is an important layer of security to help you avoid card-not-present responses, which can potentially cause your transaction to be denied, and may be required or recommended by some payment processors or merchant banks.

Where do I find the CVV/CVC?

Visa The CVV is the last three digits after the credit card number on the back of the card in the signature area.

MasterCard The CVC is the last three digits after the credit card number on the back of the card in the signature area.

Security

All transactions using this online payment system are protected by SSL (Secure Sockets Layer) and secure data encryption using a 1024-bit process. All credit card payments are processed in real-time for your security and immediate peace of mind. We use proven technology developed by National Australia Bank and implemented by our website host to ensure the highest level of protection. Any information that you send to us is encoded with Secure Sockets Layer (SSL) encryption technology. This sophisticated encryption process ensures that others are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank’s. You can tell your browser is in secure mode in the checkout by looking for the padlock icon in the address bar of your browser window.